Weekly Customer Feedback Session

Weekly Customer Feedback Session

Recommended Frequency:

Every week on Monday

productmanager #customerslove #productscustomerslove
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What's Inside - See The Protocols

You can customize this routine to suit your needs, so anything you don't like, change or skip it!

Customer Interview

Customer Interview

12:00 PM
60m

Conduct a remote or in-person interview with a customer to understand their experience using your product. Have an engineer participate to gain first-hand exposure to customer challenges.

Writing Activities
Writing Activities
Writing Activities
What You'll Get
  • 💪
    Customer Understanding
    Gain valuable insights into customer needs, pain points, and perspectives to inform product decisions.
  • 💪
    Engineer Exposure
    Expose engineers to real customer challenges and feedback, fostering empathy and understanding.
What you need to get started
As recommended by the creator

What do I need to start this routine?

Try It Out, Adjust As You Go!
What People Think About This Routine
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